PRIVACY POLICY
Effective Date: 10/9/2026
Twelve 2 Performance Coaching LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information through twelve2performance.com, our forms, communications, booking and payment processes, and coaching services.
1. INFORMATION WE COLLECT
When you visit our website, register for an event, submit a form, or contact us, we may collect:
Name
Email address
Phone number
Mailing address
Information voluntarily provided through forms or surveys
Website usage data collected through cookies and analytics tools
2. HOW WE USE YOUR INFORMATION
We may use your information to:
Process coaching bookings, program registrations, purchases, and payments
Communicate with you about coaching sessions, programs, clinics, events, or other services you have requested
Send confirmations, scheduling information, reminders, and important updates
Respond to questions, inquiries, or requests for support
Personalize and improve our website, services, programs, and customer experience
Maintain business and transaction records
Send promotional emails, updates, resources, or other marketing communications when you have opted in to receive them
Comply with applicable legal, tax, accounting, or regulatory requirements
3. PAYMENT PROCESSING
Payments made through our website are processed by third-party payment providers, including Stripe and PayPal. Ashes 2 Wings LLC does not collect, store, or maintain full payment card information on its servers.
Any payment information you provide is transmitted directly to the payment processor and is governed by that provider’s privacy policy, security standards, and terms of service.
4. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who assist with:
Payment processing
Email communications
Event registration management
Website hosting and analytics
These providers are only given access to information necessary to perform their services.
5. COOKIES AND ANALYTICS
Our website may use cookies and analytics tools to improve functionality and understand visitor behavior. You may adjust your browser settings to decline cookies if desired.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. CHILDREN’S PRIVACY
Our website and services are not directed toward children under the age of 13.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. CONTACT US
If you have questions regarding this Privacy Policy, contact:
Twelve 2 Performance Coaching LLC
Email: [email protected]
Phone: (303) 888-6243